Thursday, April 20, 2017

Tips from food entrepreneur, NPD & 'Quality Crusaders'




Peaches & Passion
Listening to this podcast will be an hour well spent.  This episode of Savvy Women podcasts sees Peaches Kemp speak to The Positive Economist, Susay Hayes Culleton about her and sister Domini’s 17 years in the food business.  Passion is the over-riding theme but Peaches gives loads of tips and insights.  Some are:
·       Don’t spend more than you can afford to pay back – this advice from their dad meant that the Kemp sisters never got into property during the Celtic Tiger years and saw them double their business during the recession.  Peaches admits she has a passion for finance and ‘getting under the bonnet’ cost-wise!
·       Take the pulse of your market – they do it by travelling and seeing food trends around the world, being very well read on those trends, talking to customers and suppliers at home and speaking to millennials about what they want to eat;
·       Don’t be afraid to ask for and to give advice – amazingly Peaches said she is delighted when staff tell her they want to learn everything from her and then go and set up in competition. She says is it ‘music to my ears’!
(food trends image from www.kqed.org)

Consult the customer as part of NPD
Passions rears its head again in this Q&A article in the Irish Independent – as the key characteristic of a successful entrepreneur, as stated by Feargal Quinn.  Charisma, being customer-centric and watching the numbers are the other traits!
Another question is on the pitfalls that someone about to launch a sports nutrition product should look out for. Feargal says investment in branding, getting your price model right and most important of all – consult the customer as part of the product development.

Quality Crusaders
Not all consumers are driven by price – according to this article from IMJ/Adword, data from TGI shows that 13% of the Irish population – or nearly 500,000 people – are motivated by superior quality.  And they are happy to pay a premium for it.  Many of us want these types of customers.  Quality Crusaders are more likely to be AB, over 65 and earning over €75,000.  From a media consumption point of view, they like radio, consumer magazines and are more likely to read product reviews.

Monday, March 27, 2017

Publicity Tools, Upselling, Barcodes & good PR initiative




Publicity Tools to help you deliver your Message

This article was written to help authors publicise their books but a good chunk of it would be beneficial to any small business.  It was written by US communications advisor, Joel Kessel. He mentions expressions we’ve all heard before – elevator pitch, value proposition, brand promise etc but gives practical questions you can ask yourself to help develop a Message Map.  These include:

What category/industry are you in?  What opportunities, problems, issues or challenges exist among the people you are trying to serve/help?  What solutions do you provide?  What are the benefits to those who you help or serve?

When you’ve answered those, you can then complete these:
I am _____________________________________________________
I help ____________________________________________________
Do/understand ____________________________________________
So that __

He also provides a list of questions to help authors as they prepare to publicise their book.  Read more here……


Upselling, Barcodes & Window Cleaning
Feargal Quinn gives great practical advice to SMEs in his regular piece for the Irish Independent. The 3 topics covered here include upselling, barcodes and promoting a new window cleaning business.  I think we all get annoyed when going in to buy one item and staff really push additional purchases at you.  However, if it’s relevant, people don’t mind and will often accept it – an example he gives is if you go in to buy a coffee and you’re advised that a pastry is just €1 extra – tempting!  
There’s really good and useful info in this article if your business needs barcodes.  For the student who has just started a window cleaning business, he suggests referral cards from clients, dropping leaflets into houses either side of one whose windows he’s just cleaned with the wording, “I’ve cleaned your neighbour’s windows”.  Feargal recommends showing the routes he is covering on a Facebook page or website and enable people to book online or via an App.


Good PR Initiative
I really like this initiative from B&Q which featured on DailyMail.co.uk – it features 7 of the hottest bloggers and their home décor style – and showed how you can get the same look for less at B&Q.  A simple enough idea but it would have taken quite a bit of work and the choice of media is excellent targeting.  You would need a budget for it of course but for a nationwide retail chain, it makes perfect sense.


Monday, March 20, 2017

The Alternative Easter Sunday Lunch



                                                 

The Alternative Easter Sunday Lunch

A-fish-ionado, Eimantas Zvirblis, who is the 2017 BIM Young Fishmonger of the Year (Supermarket Seafood Specialist) along with Jean Yves, a chef at Donnybrook Fair, have devised an Alternative Easter Sunday Lunch.

The starter is Ray Cheeks with Dublin Bay Prawns Lemon & Garlic.  “Ray Cheeks is a delicious way to start a meal – they have the texture of scallops but with a more savoury taste and are very tender.  They are very quick to prepare and cook,” Eimantas says. Monkfish Cheeks can also be used.  (See recipe below).  Joseph Drouhin St Veran was the wine chosen by Donnybrook Fair’s Wine Director, Chris Gifford to accompany this starter.

For the all-important main course, they devised Stuffed Lemon Sole fillets with Mussels in a Cider & Bacon Sauce.   Chef Jean Yves says, “This is a quick and easy to prepare main course and showcases the best of Irish seafood. The cider, mussels and bacon compliment the delicate flavour of the sole. The dish is ready in a few minutes meaning you can relax on the day.” (See recipe below).  Chris Gifford recommends serving Oliver Zeter Riesling with this Easter Sunday main course lunch.

A call for entries for the 2018 BIM Young Fishmonger of the Year Award has just been issued by Bord Iascaigh Mhara (BIM) – the closing date for entries is 28th April 2017.  Further details and entry forms are available at www.bim.ie


                                                  Untitled-21


The Alternative Easter Sunday Lunch


Ray Cheeks with Dublin Bay Prawns, Lemon & Garlic
Serves 4
Cooking time: 5 minutes

Ingredients
·       400g Ray Cheeks (Monkfish cheeks can also be used)
·       16 Dublin Bay Prawns (shells removed)
·       2 lemons
·       50g butter
·       2 cloves garlic, crushed
·       Splash of rapeseed oil

Method
1.      Heat the oil in a pan over a medium heat.  
2.      Add ray cheeks and fry gently for two minutes.  Add garlic and prawns and fry for one minute over a medium heat
3.      Squeeze half a lemon into the pan and mix into the cooking juices
4.      Remove prawns and ray from pan and drizzle with cooking juices
5.      Serve with salad leaves, lemon wedges and crusty bread.

Chef’s Tip:
Mix a little Sweet Chilli sauce with a few tablespoons of mayonnaise to create a delicious dipping sauce for the fish.

Stuffed Lemon Sole fillets with Mussels in a Cider & Bacon Sauce
Serves 4
Cooking time: 10 minutes

Ingredients
·       8 lemon sole fillets, skinned
·       500g Irish mussels in the shell
·       1 can Irish cider
·       150ml cream
·       2 cloves garlic
·       200g minced salmon (or crab meat)
·       Handful fresh breadcrumbs
·       150g smoked streaky bacon, diced
·       1 bunch chopped flat leaf parsley

Method
1.      Lay out the sole fillets flat on a plate or chopping board. Mix the minced salmon or crab with the breadcrumbs and then place 1 tablespoon of the mix on each fillet and roll into turrets.
2.      Place the fish in an oven proof dish, season well with salt and pepper. Add a dash of cider to the dish, cover with tin foil and cook in a hot oven for approximately 10 minutes.
3.      Whilst the sole is cooking, gently fry the bacon and garlic for one minute in a pot on a medium heat.
4.      Tip the mussels into the pot, add about 200ml of the cider and cover with a lid.
5.      Cook on a medium to high heat for 4 minutes until the mussels have opened.
6.      Add the cream and chopped parsley and toss to coat the mussels.
7.      Remove the fish from the oven, place on a plate and serve surrounded by the mussels and the sauce.



Monday, March 6, 2017

Think b4 u 'Like', Farm(drop) to Fork & online advertising is 'crap'




Think before you ‘Like’
You may want to pause before you next like a Facebook post if you want to see more of that type of content.  Facebook now looks at reaction emojis e.g. love, hate, angry and as you are deemed to feel more strongly about that type of content, you will see more of it in your news feed.  Strangely, Belgian police warned residents of that country not to use the reaction emojis as it delivers more information to advertisers and helps them better target you!  Not sure why the police got involved but I’m sure there’s a back story to it.


From Farm(drop) to Fork
Would an online farmers’ market take off here in Ireland?  Farmdrop is a UK online platform and app which was launched in 2012 and has around 30,000 regular users. It connects consumers directly with producers, cutting out the supermarket – or middle man.  Producers who sell via Farmdrop get approximately 75% of the retail price of what’s ordered – which Farmdrop says is about double what they would get from delivering to supermarkets.  The reason they’re featuring in the UK Independent now is because of a shortage of certain vegetables caused by bad weather in Southern Europe and a poor sterling exchange rate which makes imported food more costly.  Farmdrop is keen to promote locally grown produce obviously as everyone wins.

How effective is online advertising?
Nobody knows, according to this article.   At the annual conference of the IAB (Internet Advertising Bureau) in the UK, Procter & Gamble boss, Marc Pritchard, stated that the really worrying question about online advertising is – how many people are actually seeing the ads?  The article suggests that he may have been thinking about an advertising industry investigation that suggested around a third of online ads may be “seen” not by humans but by bots.

Pritchard also said, “We have seen an exponential increase in, well… crap. Craft or crap? Technology enables both and all too often the outcome has been more crappy advertising accompanied by even crappier viewing experiences… is it any wonder ad blockers are growing 40%?”  Food for thought.



Monday, February 20, 2017

Activism, not sex, sells, media usage & most infamous press secretary?




Activism, not sex, sells
The US transport company, Lyft, which offers you, eh, a ‘ride whenever you need one’ (won’t be using that strapline here I’d imagine?) stole a march on its rival, Uber last weekend.  The Guardian tells us that last Saturday week #deleteuber was trending because many believed it had undermined a taxi strike at New York’s JFK airport protesting against Donald Trump’s immigration ban.  On Sunday, Lyft’s CEO announced via Twitter that the company was donating $1m to the American Civil Liberties Union (ACLU) and this saw Lyft downloads surpass Uber’s for the first time ever.  Other US brands making a stand against Trump’s immigration ban include Starbucks, Airbnb, Patagonia and yes, Uber who created a $3m fund to help its drivers affected by Trump’s ban.  So Activism is where it’s at according to this article…..
https://www.theguardian.com/commentisfree/2017/feb/03/activism-sells-brands-social-conscience-advertising

Media – latest reading & listening figures
Print newspapers continue to face challenges with falling readership for most titles – with the exception of small increases for one Irish newspaper - the Irish Sun and two UK Sunday newspapers - the Daily Star Sunday and The Sun’s Sunday.   The latest ABC (Audit Bureau of Circulation) figures tell us that all daily newspapers (including UK titles sold here) declined by an average of 8.4% as did Sunday titles.
Radio listenership figures – the JNLRs (Joint National Listenership Research) – came out earlier this month and showed increases for most of the breakfast shows and declines in weekend shows. Morning Ireland (RTE Radio 1) is still way ahead with 448,000 listeners (up 4,000), Newstalk Breakfast is at 122,000 (up 7,000) and 2FM’s Breakfast Republic showed an impressive 12,000 increase to 157,000.  Ian Dempsey on Today FM has 167,000 for his breakfast slot but that’s down 6,000.

Most infamous press secretary?
Will Sean Spicer become the most infamous Whitehouse press secretary ever?  He is certainly well on the way to so doing and puts the S into spinning. 
Recently actress Melissa McCarthy has nailed it in her take-offs of Spicer – here’s 2 to enjoy:
And her second outing as Sean Spicer….




Tuesday, January 31, 2017

Dogs sightseeing tour, 8x RoI on marketing investment & Clever PR ideas


8x RoI on marketing investment
John McGee writing in the Sunday Independent reminds us that marketing communications providers “don't have the same perceived gravitas as other providers of corporate services like management consultants, tax advisers and solicitors.”  This is very true and boards tend to comprise financial and technical people rather than marketeers.  John outlines a couple of possible reasons for this.
He also tells us about a recent report entitled, “Marketing Multiplied” which was prepared by two economists which shows that over a two-year period - and covering eight different industries - every €1 invested in advertising typically delivers a revenue return on marketing investment of around €8.26 and, more importantly, a net return on investment of €5.44.  That should make the boards around Ireland sit up, he suggests!

Bloggers have to declare if paid
New guidelines from the Advertising Standards Authority of Ireland (ASAI) mean that bloggers and influencers have to declare if they are being paid to promote a product.  The ASAI also said that advertisers i.e. the companies paying the bloggers/influencers also have a responsibility to ensure that bloggers adhere to the new ASAI guidelines, ensuring posts are "legal, decent, honest and truthful".  Bloggers are being told to use #AD or #SP on relevant posts.

Clever PR!
Here are a couple of PR initiatives that grabbed my attention in recent weeks
Babestation
The first was Babestation who turned complaints about x-rated calls going to Westport residents by mistake into a huge publicity opportunity.  In response to the complaints, they sent a few of their ‘models’ to ‘apologise’ to the people of Westport and generated a massive media scrum and acres of media coverage! 
London Bus Tour for Dogs
I absolutely loved this idea – the insurance company More Than in the UK came up with this concept to promote their pet insurance.  For 4 days in mid-January, 3 times a day, they had a free sightseeing bus tour for dogs and their owners, highlighting the best parks and dog walking spots in London!  They could also stop off at canine points of interest and pooch-friendly cafes!


Monday, January 9, 2017

6 tips for VR marketing, Millenials' attention span & new look TV3



6 Steps to Successful VR Marketing
This article by the creative agency, Atomic London gives tips to brand owners who are keen to incorporate Virtual Reality into their marketing campaigns.  In drafting the tips, they say they were keen not to do the usual agency thing of over-hype and under-deliver.  Some of those tips include; Treat Technology as the Platform not the Idea; Evoke Emotion and Integrate (with the wider strategy).  Read the others here….
(Image: Netimperative)

Nemo has better attention span than Young Adults
New research from Irish agency, Mediaworks found that 18-24 year olds could only last 9-11 minutes without a device.  It also found that the concentration span of younger people was also very short.  In this article, John McGee tells us that goldfish have an attention span of 9 seconds and humans only have 8 seconds!  So how does this impact on brands?  Mediaworks deputy MD, Fiona Field says, "Campaigns that truly connect are quite often ones that identify with society's biggest challenges by being culturally relevant. Examples include the Guinness 'Made of More' campaign which showcased integrity and strength of character. In today's society to be true to this ideal, brands also have to invest in more than just good creative and help to solve the root of the problem. Brand purpose will dominate."

New look TV3
TV3 has been refreshed and now has 3 channels – TV3, 3e and be3 (formerly UTV Ireland).  Be3 will feature heavy hitting current affairs as well as News at 7 and News at 10.  TV3 will hang on to the ratings-winning soaps, Coronation Street and Emmerdale.  It will also show the 3rd series of ITV drama, Broadchurch as well as Britain’s Got Talent. 3e will be the entertainment channel and show the Graham Norton and Jonathan Ross chat shows plus the extra shows that complement bigger  shows like Xtra Factor and Big Brother’s Bit on the Side.