Monday, December 30, 2013

A futurologist's 2014 predictions, Facebook costs you your privacy & inspiring start-ups in 2013

I always thought this would be my dream job – a futurologist – where you get paid to read, read, read to ensure you can spot forthcoming trends – but maybe not….the pressure! Not so sure I agree with this lady’s talk of a ‘Tech Backlash’ as evidenced by the success of shows such as “The Great British Bake Off” – the Show has over 140,000 followers on Twitter (including moi!) but perhaps many of its viewers are not tech savvy – maybe they just, like me, enjoy the temporary escapism?! http://www.independent.co.uk/news/media/opinion/ian-burrell-snake-oil-or-precious-insight-as-the-year-gets-ready-to-turn-what-does-one-of-americas-most-celebrated-trend-spotters-see-ahead-9029659.html
Further to the survey showing that teens are deserting Facebook for Snapchat, WhatsApp and Twitter – here’s an interesting editorial from The Observer yesterday.  “You think Facebook is free?  Well, it will only cost you your private life.” http://www.theguardian.com/commentisfree/2013/dec/29/observer-editorial-digital-privacy
I always find it very motivating and inspiring to read about successful start-ups – and always hope to find some idea I can ‘borrow’ – anyway, here are some 2013 start-ups that were profiled in yesterday’s Sunday Business Post

Saturday, December 21, 2013

correcting some PR advice, tips for devising a sponsorship agreement and A-Z of media 2013

There’s some good advice in the article below, entitled, "The PR Game - Simple Tactics to Raise your Profile" – but also some misleading comments.   For example it states that PR is about selling unlike other professions which are concerned with building relationships.  PR is very much focused on building long term relationships and understanding between an enterprise and its publics – and between a business and relevant media.  Most importantly, press releases have to be newsworthy – don’t earn yourself a bad reputation by sending out banal press releases just to ‘hone your skills’.  Finally, you can’t ‘pick and choose when you want to be in the media’!  Certainly you can pick and choose a time you would like to be in the media – but there’s no guarantees! http://www.ifaonline.co.uk/ifaonline/feature/2319840/the-pr-game-simple-tactics-to-raise-your-profile/page/2
This is a good article – worth keeping – for if and when you are devising a sponsorship agreement.  As the author says, the reputations of both parties have to be protected. http://www.independent.ie/business/media/sponsorship-contracts-have-to-protect-reputations-of-both-parties-29850622.html

And as 2013 draws to a close, here’s the Irish Times’ Laura Slattery’s A-Z of what happened in the Irish media this year.. http://www.irishtimes.com/business/sectors/media-and-marketing/the-a-to-z-of-media-matters-in-2013-1.1632094

Monday, December 16, 2013

Over-sensitive PR person, Instagram's new DM option and the over 50s can help business!

 So, PR people aren’t awake at 6.28am – unlike most journalists?!  Maybe I’m just over-sensitive?!!   And hasn’t this journalist heard of scheduling email press releases?!!  Either way, fair play to Beyonce, she took everyone by surprise!  However, her PR company should have checked their facts before saying this was ‘unprecedented’ when David Bowie had already done it.
Instagram introduces option to send photos or videos directly to up to 15 people – previously if you wanted to share them, you had to share with everyone.
This is a very interesting initiative – Senior Enterprise – set up to challenge perceptions of the part people aged over 50 have to play in business – whether as an entrepreneur, investor, mentor or whatever!   Businesses and communities in Ireland can benefit from all that expertise and experience!

Tuesday, December 10, 2013

Comic Relief invests in Arms, Mortgage with your Coffee and Tesco Price promise...

Comic Relief invests in Arms Companies
It’s not only here in Ireland that charities are in trouble – news that the BBC Panorama programme is revealing that Comic Relief has funds invested in arms, alcohol and tobacco companies saw a huge reaction on Twitter.  Comic Relief claims that they have no more than 5% invested in any of these areas.  But what I find amazing is the comment in the Guardian by Kevin Cahill, Chief Exec of Comic Relief that they would invest in ethical funds “if they could match or better the returns offered by other investments.”  Come on, Kevin – put your money where your ethics are – or should be?
Mortgage with your Coffee? Only if you have 20-20 vision!
While enjoying a cappuccino from Café Sol one morning at a meeting last week, I noticed that the holder was sponsored.  Innovative, I thought.  But boy did I have to search hard to find out who the sponsor was!  It was obviously promoting mortgages or savings – but the logo was miniscule – I could barely see it!  Was that the point though?  They’re targeting a younger demographic - with 20-20 vision maybe?!
Tesco Price Promise

Aggressively fought price battles between the multiples and convenience stores are nothing new and I had noted - but not paid too much attention to - the “Tesco Price Promise” – until I was handed a voucher at the Till saying I am getting €2.32 off my next shop as it would have been cheaper elsewhere!  I don’t often praise Tesco but I have to say that really is effective through the line marketing – delivering on what they promise. 

Monday, December 2, 2013

Brilliant 'Sarah Lund' campaign & what is Nigella's crisis managment strategy?

This is brilliant! ‘Sarah Lund’ helps Save the Children make ‘The Killing’ with a Christmas jumper!  Definitely my favourite Christmas campaign to date!

Nigella’s unusual crisis management strategy – she’s tweeting recipes and thanking ‘TeamNigella’ for their support – but otherwise saying nothing.  Is she saving it all for her court appearance this Wednesday?  Rumours that she is going on ‘Oprah’ don’t bode well – as has been said elsewhere is it the usual strategy – tearful confession on chat show/stint in Rehab/reputation restored?  I’m a Nigella fan so watching with professional and personal interest…..!

Tuesday, November 26, 2013

Ding dong it’s Crispmas and a traditional brand continues to re-invent itself…..!

Ding dong it’s Crispmas, the 3 Ireland tv ad, a traditional brand continues to re-invent itself and a fundraising idea that made me open my purse…..!
Traditional Brand Re-invents Itself
For anyone interested in seeing a traditional business re-invent itself and be relevant in today’s world, Easons is worth watching.  Two years into their brand refresh, Catherine O’Mahony in the Sunday Business Post tells us that their new initiative ‘Easonology’ is being launched this week – it’s a space within the store where customers can try out challenging and/or creative products.  And the plan is to extend it to each of their 60 stores nationwide. http://www.businesspost.ie/#!story/Home/Media+And+Marketing/Keen+on+self-development%3F+Now+there's+Easonology/id/74e8fa55-c164-4365-98be-05ff6ce6f5b3
Crispmas!
This seasonal marketing story just made me salivate – Keoghs Crisps are bringing back ‘Roast Turkey & Secret Stuffing’ crisps – yum! Wonder what they’ll taste like with a G&T?!! http://www.businessandleadership.com/marketing/item/43617-keoghs-farm-brings-back/
Lovely Irish Xmas Ad
After all my admiring noises about UK Christmas ads, it’s high time to give a big shout out for a really lovely Irish one – the 3 ad made by Boys and Girls  http://www.youtube.com/watch?v=odRFKBXYvDY
Innovative Fund-Raising Ideas
Fund-raising is exceptionally challenging and I really admire the creative ideas that some fundraisers come up with.  One that I really like – as seen on BusinessandLeadership.com - was this one – so much so I bought two – Silver Bells – that is!  Beaumont Hospital Foundation is selling silver bells (€20 each) and sterling silver bells (€170 each) – no prizes for guessing which ones I bought (!!).  Kudos to BHF also for the fact that the bells are designed by Irish silversmith, Seamus Gill and made in Ireland. http://www.businessandleadership.com/marketing/item/43658-beaumont-hospital/

Monday, November 18, 2013

In business & sport it's Tension V Support, good campaign for ALONE & what's a tired SME to do?

In business and sport it’s Tension V Support
The challenge for success is to get the right balance between tension and support – so said renowned sports coach, Dr. Frank Dick in yesterday’s Business Post.  He says a high wire performer is a great example – too much tension and the wire breaks, too little and it’s too slack for the purpose. I think we’re all fascinated by sports coaching and how it can be applied to business and this interview with Dick, who He worked with Daley Thompson and Boris Becker amongst others, doesn’t disappoint.  He believes that today’s athletes have too much support and not enough tension.  Might be worth checking out when he’s here in January at the Laya Pendulum summit.
Kudos to all involved
A thought-provoking campaign has been developed by ad agency Bonfire who admirably gave their time for free to create a new outdoor campaign for Alone, the charity that helps older people in need.  According to the Irish Times, 500 Dublin Bus posters and 48 sheets have also been donated.  The visual in the print version of the Times had a really poignant message – “After three weeks on his own, the last thing Ed wants is ‘me time’.  Compassion alone is not enough. Please volunteer your time or money.”
What’s a tired SME to do?
Feargal Quinn in his weekly ‘Problem Solver’ column in the Irish Independent gives some really good practical advice.  In this instance, he offers tips to a café owner whose tired through and through after 12 years in business.  He also recommends expansion into Northern Ireland as the first step to a stationery producer looking at the export market – and details some of the supports available in that market.

Tuesday, November 12, 2013

£7m Xmas Ad, our favourite celebs, Facebook ads using their pix without approval....& more!

How I'd love a client to give me £7m for a Christmas campaign - that's what the new John Lewis Xmas campaign is costing!  Ireland's favourite celebs - and Facebook ads using their pix without approval, insights into older shoppers and a new-look SBP on the way - my pick of marketing and media stories from the past week!
£7m Sterling Xmas Ad!
As I’ve said previously, I’m a big fan of the recent John Lewis Christmas ads –and the 2013 version is lovely – quite quaint too!  But I saw in The Guardian that they’re spending £7m this year – £1m to produce the animated commercial and a £6m media spend!  This apparently included paying £750,000 to take over an entire ad break in X Factor on Saturday 9th November to debut the ad!  Wow!   It’s going to take a lorra lorra Christmas shopping to make that pay!
Insights into Older Shoppers
Ethical, brand loyal, into organic and fresh food, with convenience and location being important shopping considerations – these are all insights into the older shopper which featured in Adworld late last week. http://www.adworld.ie/news/read/?id=47cb4e06-af15-45d9-aaf7-10f18b014812
Top 3 Sports & Radio/TV Presenters:
Pat Kenny, Ryan Tubridy and Ray D’Arcy are our favourite radio and TV presenters according to a report by Siobhan Brett in the Sunday Business Post last week – Newstalk will be happy to see Pat at number one!  Brian O’Driscoll, Katie Taylor and Roy Keane are the sports personalities we admire most according to the Online Sponsorship research.  O’Driscoll has been the most admired sports personality on 4 occasions in the last 5 years – losing out to Katie Taylor last year.
Celebrity endorsement – without their approval.
The fact that no-one seems to be able to do anything about this makes it quite worrying for celebrities - and potentially for us lesser-known people to have our photos used to promote something or other amongst our friends!  I’m sure we’ve all spotted well known faces seemingly endorsing weight loss and other products on Facebook ads.   These ads have not sought or received approval from the celebs for their endorsement – and according to Miriam O’Callaghan, attempts to get her image removed from one of them came to naught.
New Look SBP!
From this Sunday 17th November, we will have a new-look Sunday Business Post with a sneak peek being provided by SBP journalist and interim editor of ‘Agenda’ magazine, Gillian Nelis on Twitter – and it’s looking good! https://twitter.com/gnelis/status/399476316237361153/photo/1



Wednesday, November 6, 2013

'Every little Big Brother helps', iconic Xmas ads, Powering Kindness and more!

Iconic Christmas ads, Powering Kindness, ‘every little Big Brother helps’, Twitter gets more visual and Teens using Facebook less……….my marketing moments of the past week!

Christmas Ads
No, I don’t want to talk about the C word yet either – but the recent call for ‘iconic ads only’ from RTE for broadcast on Christmas Day got me thinking.  I have a soft spot for ads which at other times of the year, I would regard as saccharine-sweet – but at Yuletide, I indulge them wholeheartedly!
I wasn’t in Ireland for Christmas last year so I didn’t realise that RTE showed ads on Christmas Day for the first time ever.  The Irish Times recently reported that RTE want ‘iconic ads only’ – that’s putting it up to the brands and advertisers!  But at €10k for a 30 second spot, it’s only an option for the bigger brands!
My all-time favourite Christmas ad must be 20-25 years old?  It’s the Kelloggs one with the most adorable little girl ever – and still brings tears to my eyes! http://www.youtube.com/watch?v=9aI74-YHQGY
But since 2011, it’s had very, very strong competition from the beautifully crafted John Lewis ad.... http://www.youtube.com/watch?v=pSLOnR1s74o

Continuing with the feelgood factor, I have to mention the excellent Electric Ireland ‘Powering Kindness’ campaign which really is ‘Big Picture’ stuff.  Details are here - https://www.poweringkindness.ie/?gclid=CJ-o8ufay7oCFTAq2wodyXwAAw  They’ve got numerous broadcast stations on board including the daytime shows on Newstalk and 2FM all supporting one of 3 different charities and getting people to text in pledges of good deeds.  One charity will get €50k, one will get €30k and one will get €20k.  TV3 is also on board and features regular clips of various presenters pledging their Act of Kindness.  The campaign is also activated online via their website, Facebook, Twitter and Instagram.  No losers here, a really great campaign.

So now, “Every little Big Brother helps” or so it would seem - The Guardian reported earlier this week that customers will be scanned in Tesco forecourts.  Is it only me that wonders about the damage this technology might do to us physically i.e. to our eyes?!!  Never mind the moral dilemma of a complete invasion of privacy!  Maybe I’m just an old fogey!  http://www.theguardian.com/business/2013/nov/03/privacy-tesco-scan-customers-faces

The Sunday Business Post reported that Facebook is to limit news feed ads as they’re trying to tread the fine line between annoying people and maximising revenue.  Interestingly, they noted that younger teenagers are using the site less.


Krishna De reported in a recent blog that Twitter now automatically will show images and video within the feed.  It’s all about the visual folks – as Instagram’s success is showing.  http://www.krishna.me/2013/twitter-and-visual-content-marketing/?utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+KrishnaDeInsights+%28Krishna+De%3A+Insights+Blog%29

Tuesday, October 29, 2013

a football club rebrand, a lesson in “How-to-do-Facebook” lesson, healthy eating with McDonald’s & more!

Tension over a football club rebrand, a “How-to-do-Facebook” lesson for big corporates, healthy eating with McDonald’s, Irish people asking Google what love is - and the ongoing digital/print challenges for news media companies – my favourite marketing stories of the past week!
Tigers V City
Showing the importance of including all target audiences in your plans and what happens when you don’t – the Irish Independent tells us that Hull City owner, Assem Allam faces a revolt from fans as he wants to rebrand the team as the Hull Tigers.  Interesting to see whether Heritage or the more American-sounding Tigers will win out!
Furry impressive!
Anyone who uses Facebook can’t fail to see the predominance of cats on the platform but the web has more than proved itself as animal-friendly in a lovely article from Karlin Lillington in last Thursday’s Irish Times. She tells us that the web has transformed the fortunes of animal welfare and rescue groups.   The work by Animal Heaven Animal Rescue (AHAR) in Kerry is cited by Karlin as showing big corporates how to use Facebook.
Nice contract for Flahavans
Having worked on the PR for McDonald’s Restaurants of Ireland when they introduced their salads some years back, I was really interested to see that they have done a deal with Flahavans – McDonald’s already sells 100,000 portions of porridge each year in Ireland they say and they want to raise that to 250,000 – so a positive and healthy news story all round.

Irish looking for love!
Adworld tells us that Irish people apparently are asking Google ‘what is love?’ according to a Google report, issued to celebrate 10 years in Ireland, which itemised the most popular search terms in Ireland in the past year.  But Adworld also tells us that Kantar Media ROI reveals some very interesting search facts – while 73% of Irish adults use Google for search, age plays a big role in which search engine is used.  Irish 20-24 year old adults are two and a half times more likely to use About.com while 25-34 year olds are 67% more likely than the average to use Yahoo UK and Ireland.
To paywall or not to paywall
Meanwhile the UK Independent in its Media column last week covered the issue of how news media companies have been and continue to be excited by the potential of tablets vis-à-vis paywalls.  Interestingly one company claims that most tablet usage is mainly in the evenings – that users don’t carry their tablets with them during the day.  Not true in Dublin anyway!  If it were true, a media buying company claims that day’s news app is out of date by the evening and so the news media companies need to produce ‘second screen’ content i.e. content that will be viewed while people do other things such as watching TV etc. 
Times Tablet Offering to replace ePaper
Laura Slattery reported in the Irish Times last Friday, 25th October, that the paper is introducing a new tablet offering instead of its existing ePaper.  In the face of declining advertising revenue and declining circulation, the company continues to investigate digital options.  MD Liam Kavanagh said that there is just too much free media and that it’s unsustainable in the current climate.

Monday, October 21, 2013

Google+ making stars of us all, Butter, Rice & Sauces and a Bank ad .....!

Google+ making stars of us all, Butter, Rice & Sauces and a Bank ad caught my eye in the past week!
Starring in ads – whether you want to or not!The Media & Marketing slot in the Sunday Business Post tells us that from next month if we recommend, say, a restaurant on Google+, that Google can feature our posts as ads?  Bit rich eh?  I loved the info here about how some Google Plusers are objecting – they’re changing their profile pix to Eric Schmidt, CEO, Google so that it’s his face that will come up in the ads!  http://www.businesspost.ie/#!story/Home/Media+And+Marketing/Google+to+mine+users+to+take+on+Facebook/id/397

I really like these two marketing campaigns featuring brands which are capitalising on the home cooking/baking trend:
Best for……. A Good Integrated Campaign
Kerrygold is running a great integrated campaign – “Best for Baking”.  They are sponsoring the Great Irish Bake Off and on their Facebook page invite fans to post baking questions, some of which will be answered by Kooky Dough’s Sophie Morris in the ad breaks of Bake Off  https://www.facebook.com/kerrygold  They are also sponsoring the new food page on tv3.ie  http://www.businessandleadership.com/marketing/item/42853-kerrygold-launching-best-f
Ben’s BeginnersI really like this campaign from Uncle Ben’s and Edelman – ‘Ben’s Beginners’ which is all about encouraging parents to cook with their kids.  Krishna De blogged about this campaign - which is international - but which was launched here by Edelman. They Irish-ised it by linking up with celebrity chef, Neven Maguire and running a survey here on parents’ attitudes to cooking with their kids.  http://www.krishna.me/2013/kids-cooking-abilities-research-in-ireland/?utm_source=rss&utm_medium=rss&utm_campaign=kids-cooking-abilities-research-in-ireland
One to enjoy!Here’s a lovely ad for a bank - not really sure what they’re trying to say but it’s inspiring! http://mostexcitingworld.com/videobest-coin-ever-spent/

Monday, October 14, 2013

Newstalk's shout out for SMEs, Chips for Tea, Love/Hate PR juggernaut & Marketing TV....

Small businesses – an opportunity for you – every Monday Jonathan Healy gives  a ‘shout out’ for developments in small businesses during his lunchtime show on Newstalk  – so, if you’ve taken on employees, moved premises, won a new client whatever – email smallbusiness@newstalk.ie

Here’s an example of a good communications angle if your brand doesn’t tick the ‘nutrition’ trend – the “Chips for Tea” TV ad focuses on happiness http://www.youtube.com/watch?v=1FK0DZSjfEM

The Love/Hate PR juggernaut continues…….last week, we saw the Love/Hate Cat lose one of her 9 lives but in a PR move designed to show how unfazed the cat was by the experience, she appeared on Friday’s Late Late Show – albeit very briefly!  http://www.youtube.com/watch?v=e5sfD2M2ZPU
Last Sunday also saw ‘fizzy orange’ trending on Twitter when the character Tommy asked for a ‘fizzy orange’ according to the Sunday Business Post - http://www.businesspost.ie/#!story/Home/Media+And+Marketing/Tommy's+'Fizzy+Orange'+Creates+Media+Storm/id/73fe9c93-3e89-4d90-a14c-45dacfec1e5a
And, today we hear courtesy of the Irish Independent that art is imitating life as the guy playing an undercover cop in the programme is in fact an undercover policeman in real life! http://www.independent.ie/entertainment/tv-radio/lovehates-newest-star-an-undercover-cop-playing-an-undercover-cop-29657220.html


Marketing magazine, edited by Michael Cullen, has launched Marketing TV – have a look http://www.marketing.ie/marketing-tv

Monday, October 7, 2013

"Gold in them there Tweets", "When Brands Blunder" & "Small Biz Saturday"

“There’s gold in them there tweets,” “When brands blunder” and “Small Business Saturday” - three marketing stories that caught my eye over past few days:
1.    
A really exciting (if you are a marketer) or maybe scary (from a consumer’s perspective!) piece of research is going on in IBM’s Californian research centre. Karlin Lillington of the Irish Times informs us that researchers are mining millions of tweets, analysing the language used and comparing it to past data, a user’s profile and other stuff across social media!  All so that marketers can target their consumers more accurately – apparently the response to online campaigns is very low so high hopes are held for generating a better reaction. http://www.irishtimes.com/business/sectors/technology/there-s-gold-in-them-there-tweets-1.1547606
2. 
   On the back of Tesco and Asda producing Hallowe’en costumes themed around mental health - ‘Mental Patient’ and ‘Physco Ward/Committed’ - Joe O’Shea wrote a very interesting piece in the Irish Independent about similar blunders made by other big brands including Paris Hilton producing ‘Sexy Bitch’ t-shirts for juniors, a ‘Sexy Anna Rexia’ skeleton costume on sale on a US website and Chanel designing dresses with text from the Koran emblazoned across the chest area. http://www.independent.ie/lifestyle/when-brands-blunder-29630618.html
3.   
Love this idea – ‘Small Business Saturday’ – it started in the US and encourages everyone to do business with small, local, independent businesses in their own area.  The UK Independent tells us it began in the US in 2010 and President Obama and various celebrities have been sure to be seen to support it.   In the UK they are hosting it for the first time this year on Saturday 7th December.   Let’s hope it makes its way here! http://www.independent.co.uk/news/business/sme/small-talk-chance-for-small-firms-to-win-support-on-a-special-saturday-8862885.html



Monday, September 30, 2013

Marketing Stories - best of

The ‘worst job in PR’, ‘want Brian O’Driscoll in your ad campaign?’, ‘Stout resistance to Arthur’s Day’,  Apple is now the world’s top brand and 1 in 9 of the UK’s biggest advertisers now use ‘responsive design’ – just some of the marketing stories that caught my eye over past few days:
  •  Michael O’Leary advertised the position as “The worst job in PR” and seeing Ryanair’s now head of communications, Robin Kiely, dressed up in a bird costume to promote Ryanair’s Twitter account (@Ryanair) made me really, really glad that I’m my own boss!  (original article by Laura Slattery, Irish Times, 26th Sept.);
  • I like O2’s new promotion whereby small businesses who sign up as O2 customers are then in with a chance to win an advertising campaign featuring Brian O’Driscoll. O2 also picked 10 small businesses around the country and are featuring these in the window of their local O2 store. (original article by Sarah McCabe, Irish Independent, 26th Sept);
  • You couldn’t have missed the heat around Arthur’s Day last week and yesterday’s Sunday Business Post had a great piece by Siobhan Brett entitled, “Stout resistance to Arthur’s Day”.  In particular I was interested to see that a Diageo study showed that 86% want to see Arthur’s Day held again next year while a poll of Joe Duffy’s listeners revealed that 74% didn’t want it.  Colm Carey of The Research Centre advised that for all surveys you want to know who was asked, what were they asked and in what context. Good advice!
  • Today, I see a piece from Bloomberg News on businesspost.ie announcing that Apple and Google have toppled Coca Cola as the number 1 brand in the world– Apple is now number 1, Google number 2 and Coca Cola has slipped to third place in the Interbrand “Top 100 Brands” annual survey.  They judge brands on their financial performance, role in influencing consumer buying and ability to secure earnings. The teccies truly are taking over the world;
  • Today also I see a piece in ‘Marketing Monday’ from Karina Corbett at businessandleaderhip.com about an Internet Advertising Bureau (IAB) UK survey showing that 1 in 9 of the UK’s biggest advertisers now use ‘responsive design’.  This means that their content is optimised to reflect whether a consumer is using a PC, laptop, tablet or smartphone to visit the website.  I would have thought that figure would be higher?