Monday, March 23, 2015

46% of online display ads not seen, location-based marketing & 'resourcefulness not resources'



Location-based marketing – it’s not about you!

You have to give customers something they want and value in order for location-based marketing to work, says the author of this article – Amanda Phillips, Head of Marketing at research company, Millward Brown.  And it’s vital not to reveal everything you know about your customer as this is ‘too Big Brother’. She cites some examples of location-based marketing – their own project with a mobile phone company and she also outlines case studies from Virgin Atlantic, Macy’s and McDonald’s in China.

46% of online display ads not seen

A new ad viewability model will lead to different pricing models for people buying online display ads.  Ireland’s first ad viewability study found that 46% of online display ads served in Ireland were never viewed.  This article tells us that in the
US, they say a display ad impression is viewable if half of it can be seen in a user's browser window - and remains there for at least a second.  The study found that only 39pc of viewed ad impressions were seen between five and 10 seconds.

“It’s about resourcefulness not resources”

This Q&A with Pat Divilly of Pat Divilly Fitness in Galway reveals the determination that helped him become the 2015 David Manley Emerging Entrepreneur Award winner.  Pat says, “It’s all about resourcefulness, not resources“.  So he wrote articles, recorded podcasts and YouTube videos and helped out anyone he could.   Using social media and online marketing, he focused on making money not spending it!  He also focused on making the 45 minutes that his customers spent with him the best 45 minutes of their week.



Wednesday, March 18, 2015

Using Snapchat for business & lessons from Sainsburys....




Using Snapchat for Business

This is food for thought as the author claims that people are moving en masse from Instagram to Snapchat – personally I wouldn’t be so sure.  Currently Snapchat users are generally 16-24 – but Andre Kay predicts this will expand out to encompass 18-40 year olds.  This offers opportunities for business whose target audience matches that of Snapchat - but they need to make the time to get familiar with the medium, learn from what other brands are doing and be real-time ready.   A Snapchat function – Stories- endures for 24 hours as opposed to the usual few seconds – this will obviously make using Snapchat more attractive to businesses.

Lessons from Sainsburys

UK retailers, like Irish ones, have had challenging times over the past few years with the recession and the discounters biting at their heels – and the latter succeeding.  Apparently Sainsburys’ 1.9% drop in sales is considered a good performance versus their competitors. More people are buying more products from Sainsburys stores.  They did cut prices but customers seem to find shopping there a more pleasant experience and less of a chore than at other retailers – and are prepared to pay a small premium for that.  Apparently their non-food offering and their bank are also contributors to their steady performance.

Making a global campaign look easy

AT&T used 23 images of painted hands and a phone for their global campaign – such a simple idea, brilliantly executed.  Apparently it debuted in 2009 – so I’m a bit late to the table here – but good work should always be acknowledged!  AT&T devised it to promote their international wireless leadership.



Wednesday, March 11, 2015

Create your own website, You can't be all things to all people & tips from 20 best small shops...



SMEs – create your own website!

If you’ve put off getting a website due to resource issues – whether cashflow or time constraints, I highly recommend doing a Workshop Website course with Dan Mulcahy.  I did one and my new grainne byrne PR website will shortly be revealed to the world.  I was a bit apprehensive at the start as I feared a lot of teccie speak – but I needn’t have worried.  In fact, so confident am I of my ability to produce a website, I will shortly commence work on finally having a DIY PR site – having talked around it for about two years!

You can’t be all things to all people

With 1,650 stores in the UK, Greggs is bigger than Starbucks and McDonald’s combined in that market.  The 75 year old store ran into problems because they were trying to be ‘all things to all people.’  So they took fairly painful and drastic action, closing some of their in-store bakeries, some stores and laying off staff and turned their focus to the dining al-desko and breakfast-on-the-go market – to excellent results.  Worth a read…….

Tips from small shops on how to survive & thrive

Another UK story featuring tips from the winner and some runners-up of the “20 Best Small Shops” - including a village shop run by one paid manager and 50 volunteers which ploughs all its profit back into the small community in which it operates.  This article also tells how a food store, convenience store and bookshop chose to thrive during the recession despite the economy, competition from the multiples and  internet shopping.

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Thursday, March 5, 2015

Alan Shearer's first game, 4 other new TV ads & how to pitch a feature story





Feature journalists on how to pitch a feature

Your story idea has to  stand out, be different and - don’t pitch on topics the newspaper has already covered – these are just some of the tips from Roisin Ingle, daily features writer with the Irish Times in this very interesting podcast from MediaHQ.  Roisin also advises that you read the features in the Irish Times regularly so you’re familiar with the kind of stuff they do.  CAPS and exclamation marks are a complete no-no, she advises – I have to say I’m 1000% guilty of overuse of the latter. 
To get John Meagher’s attention – he’s a feature writer with the Irish Independent – make sure there is a strong human interest element and that it’s a long read.  He also likes to meet the subject of the feature in their own environment.  He finds the use of text speak in emails “offensive” and talked about the trend for much longer features (100k+ words) in both Irish and UK newspapers.
Henry McKean of Newstalk urges pitch-ees (my word, not his) to get to the point quickly when phoning him.  In an hour, he’d average about 40 story ideas via email, most of which won’t make it to air, including his own ideas, he says.  Henry has to sell the better ideas on to his producer or an editor. 
This podcast is 30 minutes long but well worth a listen.

The Best 5 Ads?

This Guardian ‘Ad Break’ features 5 TV ads – for cancer research, the Danish ballet, a Barclay’s soccer promotion, Fairtrade and German sex toys.  The latter is the most entertaining and is funny – wonder when these kind of ads will air here?!  The Barclays ad, “Alan Shearer’s first game” is a lovely story, well told which harks back to his first game.  Same applied to the Fairtrade “Tea Farmer” which uses a real farmer to tell how his life and that of his community has changed for the better.  I don’t like the Danish ballet ad at all, it’s grim and joyless and I’m not sure at all about the Cancer Research “Race for Life” ad which renacts an old battle scene – but perhaps people who have cancer find it motivating – I’m sure some or many cancer sufferers were researched in advance of this being produced and that they related to it – take a look…….



Thursday, February 26, 2015

Passion, Patience & Persistence - what every entrepreneur needs - Emma Manley





Passion, Patience & Persistence – 3 qualities that entrepreneurs need

“Write this on a post-it and stick it on your laptop so you will ask yourself every day,
‘Is this the very best thing I could be doing for my business right now?’  If the answer is no, then why are you doing it?  Just doing the job you like won’t lead to a successful business.”  This advice was given to Emma Manley, Owner & Creative Director of the Manley clothing and jewellery range by her ‘big sis’ Louise, when she started her label and she still asks herself this every day.

This is the longest blog I’ve written but I wanted to share Emma’s inspiring and very honest speech at last week’s presentation of the David Manley Emerging Entrepreneur Awards.

As Emma has just moved beyond her first 3 years, it was apt that the attendees heard her story as the Awards honour arts, business and social entrepreneurs whose businesses are all 3 years old or less. Also, Emma is the daughter of the late David Manley – in whose honour the Awards were set up in 2002.

‘Aras’ Perfume!
She started her first business at 10 years of age – ‘Aras’ perfume – which she described as a great idea – but ‘it smelled terrible’!  Her second start-up was at the ripe old age of 13 – a jewellery range.  Read below how Emma negotiated her first business loan – for €80 and how her mum, Shelagh gave her a lesson about wholesaling while her dad, Dave asked how she planned on upscaling the business!
(See below for more on this).

Emma set up Manley three years ago having worked as a stylist, done an internship in New York with luxury sportswear label VPL and then a year-long internship in London with the great Alexander McQueen Emma’s dream for Manley when she launched was not only for a womenswear line, but for a brand that offered a suite of products. 

Below her speech includes the importance of the 3 P’s – Passion, Patience & Persistence, how she thought it would be easier and results would come quicker and the challenge of being creative whilst running all other aspects of a business.

But look how far she has come in 3 years - last week Manley SS15 (Spring Summer 2015 collection) launched in Arnotts and Manley Jewellery orders were shipped to boutiques across Ireland.  Emma’s AW15 collection launches in March and this will feature another new line - Manley Knit. In September, Manley will release SS16 and the new Manley Accessories.  David would definitely be extremely proud.

See more of Emma’s speech below.

INSPIRATIONAL WINNERS OF 2015 DAVID MANLEY AWARD WINNERS

Pat Divilly, who began his fitness business in May 2012 training five people on a beach in Barna, Co. Galway and who now, each month, trains 800 people online and 200 in his Galway studio, last week won the 2015 David Manley Emerging Entrepreneur Award. 

A year to the day of starting on the beach, Pat opened his first studio and signed a deal for his first book '21 Day Jump Start' which became the best-selling health book of 2013.  His vision is to be the “Jamie Oliver of the Fitness Industry” and he was recognised by Facebook's Sheryl Sandberg for his story and use of social media.  Pat’s recognition of the 165 ‘missing hours’ led him to develop an online platform to support his fitness clients outside of the 3 hours a week that they trained with him.  Pat also won the Business category of the Awards.

The other Category winners were Sarah Davis-Goff and Lisa Coen of Tramp Press (Emerging Arts Entrepreneur winners) and Stephen Cluskey of wheelchairtaxi.ie.  (Emerging Social Entrepreneur winner.)

David Manley Media Award:
Adrian Weckler, Group Technology Editor, Independent News & Media, won the sixth David Manley Media Award.  This Award honours one journalist every year for his or her inspiration for and commitment to regular coverage of entrepreneurs.   Head of the judging panel, Dr. Chris Horn said, “Since moving to the Independent, Adrian has broadened his writing from reviewing technology products to covering companies including start-ups and those in the tech sector and we believe his work is doing much to inspire new entrepreneurs.”

Read more about the overall winner, the category and Media Award winners here - http://www.davidmanleyawards.ie/2015-dma-winner/

Disclosure – I am a sponsor of and do the PR for the David Manley Emerging Entrepreneur Awards.

EMMA MANLEY’S SPEECH (EDITED)

(Age 10) Emma’s first business – Eau de …… Áras!
Emma says, “My first business sadly didn’t make it off the ground. It was a perfume making business I set up when Mary Robinson was our President and I was ten years old. The idea being I would make the perfume from the flowers in the Phoenix Park {they were free} and it would be called Áras. Women around Ireland would want to wear the same scent as their President. It would sell in duty free and tourists would lap it up. The Americans won’t be able to get enough. Great idea but I got the basics all wrong, in short it smelled terrible.”

(Age 13) Emma’s second business - Jewellery
“I had much more success with my second business. What would be the first of my Jewellery businesses! Then Mum and Dave wanted to sit down and have a chat about my business. Mum a fashion designer herself, gave me my first lesson in wholesale and how I could go about buying my supplies in bulk for less. Dave gave me my first lesson in the economies of scale. After which he questioned how I could upscale my business with the resources that I had.

Part of me wanted to say chill out, dude I’m thirteen but then there was a bigger part of me that was lapping all the info up and wanting to put it into practice immediately. That conversation led to an £80 loan for me to buy my string and beads wholesale with the promise that I had to pay back the £80 in eight weeks. With a 60% increase in profits thanks to Mum and Dave’s lessons, I paid off my debts within a couple of weeks and I had the ready cash to buy as many fashion magazines as I wanted and to hit the Leisureplex slot machines with my friends!

THOUGHT IT’D BE EASIER & I’D SEE RESULTS MORE QUICKLY
“When I set up Manley, I don’t believe I fully knew what I was getting myself in for and honestly … I feel that it was for the best. Naivety allowed me to dive in headfirst and by the time I realised what I had done, there was no other way out than to succeed. For one, I thought it would be easier. I thought I would see results more quickly. And I thought I would make less mistakes. I’m still making mistakes now but I know I’m doing something right because I’m making a lot less than I did when I started. Making mistakes and learning from them is better than faking perfection!”

BIG CHALLENGE – BEING CREATIVE & RUNNING A BUSINESS
“One of the biggest struggles for me was and still is to be that inspired creative. Designing new and fresh collections every 6 months is a full time and challenging job but trying to do this while running a business at the same time, is tougher than I imagined. I suppose my understanding of running a business was fairly 2d, the realisation of how multifaceted it was hit me like a train when the first collection was designed and it was time to sell.  Selling, designing, material sourcing, sampling, production, embellishment, quality control, sales appointments, trade shows, accounts, cash flow, budgeting, invoicing, PR and all the rest. These were all on my head, the buck stopped with me. If I didn't attend to each and everything myself, it just didn't get done. These elements were what was keeping Manley alive but in the same breath, what was sucking the creativity out of me.”

PASSION, PATIENCE, PERSISTENCE
“The first three years of Manley taught me about what I now call the three P’s. Passion. Patience. Persistence. Passion, each of us entrepreneurs have in bucket loads for what we do. I ate, slept and breathed Manley because my passion and belief in Manley knows no bounds. I learned to be patient, to understand that not everybody is so quick to believe. And for those that didn’t – persistence kicked in - I banged down the doors season after season. Slowly but surely those doors began to open. Perhaps not a quickly as I had first imagined or would have liked, but they did open.“

Early 2014 also tested Emma when her first and longest stockist dropped them. They were moving in a new direction and Manley was not part of it.  Emma’s grit showed through and she acquired a new boutique stockist, launched an online shop – which now accounts for 20% of her sales - and secured distribution with Arnotts!

TO SUM UP……
“Life is about the journey, not the destination. And this is what excited me about Manley. The journey. Bumps on the road and all. I hope I’m making Dave proud in what I am achieving and how I’m doing so. One thing I know, is that he would agree, that it’s the journey that counts.”



Wednesday, February 11, 2015

think you are too small? What about a mosquito?!



120 Landmark Buildings go green
Who says small can’t make an impact?  As the image above says, "If you think you are too small to make a difference, try sleeping with a mosquito!"  Tourism Ireland has done a fab job over the past few years arranging for landmark buildings around the globe to go green on Paddy’s Day.  This year, Newstalk tells us that the Colosseum and others join the list – take a look at the video from 2014 of the ‘greening’ – their ultimate is the Great Wall of China but I was wowed by Table Mountain in South Africa.

Irish Children’s Digital Experience
Plenty of interesting stuff in this Irish Times piece on “Net Children go Mobile 2015” report from DIT which surveyed 500 Irish children.  It found that despite an age barrier of 13, 40% of 11-12 years have an online profile – but that’s down from 51% in 2011.   The report deals with ‘stranger danger’, online bullying and access to unsuitable or distressing content – 1 in 5 say they have accessed the latter.

New Business Editor
The more ‘vintage’ of us PR people will remember when Vincent Wall was a business journalist – a very good one and always a pleasure to deal – and then he joined us PR people on ‘the dark side’.  Not agency but in-house but let’s not allow facts to get in the way of a good story! But the Irish Independent tell us that he’s returning to the fourth estate as the new Business Editor of Newstalk!  We wish him well!



Tuesday, February 3, 2015

how to design effective comms, Super Bowl domestic violence ad & drinks co recession learnings....








How to design effective communications
This is a good article – it starts by saying it’s no good having a vision or idea if you can’t express it – and the best way to do that is to do so in the form of a promise. Business is nothing but a series of relationships and you need to turn those relationships into actions.  Communication defines the idea, it creates understanding and leads to engagement.  Well worth a read.

Super Bowl Domestic Violence Ad
This is interesting on a few levels – that the Super Bowl was chosen as a time to show this ad (no doubt in recognition that with extra alcohol being consumed around major sporting events, it leads to a lot more domestic violence), the way it suggests women or men can report domestic violence without actually saying so and that the NFL donated its own ad agency and the airtime – usually costing $4.5 million for 30 seconds - free of charge.

Prosecco on the menu again!
Interesting case study on how Dalcassian Wines have survived and have thrived since the recession.  They credit this to a few things – their sales reps investing the extra time they had on their hands into customer relationships, having their own brands, picking up good staff from the competition when the latter retrenched and working harder than ever and taking pay cuts during the lean years.  Nice to see them credit a former boss with the customer philosophy of “treating the customer with the utmost respect”.